At HopeAI, your privacy and mental health information are our top priority. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use https://dev.hopeai.in.

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1. Information We Collect

We may collect:

• Name, email, contact number

• Mental health preferences or goals

• Appointment history and communication records

• Technical info like IP address, device, browser type

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2. How We Use Your Information

We use your data to:

• Facilitate appointments with doctors

• Personalize your experience

• Improve our platform’s usability and security

• Send important service or account updates

We do not sell or rent your personal data to third parties.

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3. Confidentiality of Health Information

Conversations and details shared with doctors are confidential. They are not shared publicly or with other users. However, if legally required (e.g., risk of self-harm), some information may be disclosed to emergency services.

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4. Cookies and Tracking

We may use cookies to:

• Remember login sessions

• Track usage patterns

• Improve performance

You can disable cookies in your browser at any time.

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5. Data Security

We implement strong encryption, access controls, and session protection to keep your data safe. Despite best efforts, no system is 100% secure.

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6. Your Rights

You can:

• Access or update your personal data

• Request deletion of your account

• Withdraw consent at any time

For requests, contact us at hopeai@gmail.com

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7. Third-Party Services

We may link to or use third-party services. We are not responsible for their privacy practices.

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8. Updates to This Policy

We may update this Privacy Policy as our services evolve. Check this page regularly to stay informed.

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9. Contact Us

For any privacy-related concerns:

 Email: hopeai@gmail.com

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