Terms and Conditions

 

Welcome to HopeAI, a mental well-being platform available at https://dev.hopeai.in. By accessing or using this website, you agree to be bound by the following terms and conditions.


1. Use of the Platform

HopeAI provides a digital platform to connect users with licensed mental health professionals. By using the platform, you agree to use it respectfully, lawfully, and without causing harm to others or the service.


2. Services

HopeAI does not provide medical or psychological advice directly. All consultations are delivered by independent licensed professionals. HopeAI acts as a facilitator only.


3. User Conduct

You agree to:

  • Use true and accurate information

  • Not impersonate others

  • Not post offensive, harmful, or abusive content

  • Respect professionals and fellow users


4. Payment Terms

Some services may be chargeable. Pricing will be clearly displayed before booking. Users are responsible for understanding cancellation or refund terms before confirming a session.


5. Limitation of Liability

HopeAI is not responsible for:

  • Any outcome from therapy or consultations

  • Errors, delays, or outages on the platform

  • Content or services provided by professionals


6. Intellectual Property

All site content including text, graphics, and tools are the property of HopeAI. Unauthorized use is prohibited.


7. Termination

HopeAI reserves the right to suspend or terminate user accounts for violating any of these terms.


8. Governing Law

These Terms are governed by the laws of India. Disputes will be handled exclusively in the courts of [Patna, Bihar] (or your preferred city).


9. Contact Us

If you have any questions or concerns:

Email: hopeai@gmail.com